WhatsApp Business API

Reach customers on WhatsApp

Connect with customers directly on a verified WhatsApp business profile, from the same console as your SMS campaigns.

  • Verified profile
  • Two-way chat
  • One console

Claim free credits worth approx. 30–170 conversations. Subject to destination and conversation category.

Verified profileTwo-way conversations
why whatsapp

What you get with WhatsApp Business API

Verified sender and brandingTrue metricsFamiliar experienceRich mediaTwo-way communicationEnd-to-end encryption

Direct communication

Real-time interaction with customers anywhere, answering questions and resolving issues promptly.

Business profile branding

A WhatsApp profile with your description, address, contact details and hours.

A verified badge

Signals authenticity, which matters most in trust-sensitive sectors.

Interactive buttons

CTA buttons that lift engagement and conversion.

Automated messaging

Quick replies automate responses to common enquiries.

Rich media

Images and video for better product presentation and clearer explanations.

Live order updates

Order status, shipping details and other notifications delivered directly.

Worldwide reach

Reach customers wherever they are, in the markets you serve.

Cost-effective

Efficient spend for the engagement it drives.

key features

Key features of the WhatsApp Business API

A closer look at what customers see and experience when you message them on WhatsApp.

Verified Sender and Branding

Trusted profile, brand identity

Your logo, business description and contact details sit right on your profile, plus a verified badge that tells customers this is really you.

use cases

Use case — regulated industries

One playbook, portable across healthcare, finance and other trust-sensitive sectors worldwide.

Appointment Booking

Appointment Booking

The most requested use case across our regulated clients is scheduling. Patients or customers tap a WhatsApp button, pick their provider, and choose a time — no phone queue, no waiting on hold.

onboarding

Essential onboarding services

WhatsApp API onboarding guidance

Meta Business Manager account creation and setup

Verified badge application, subject to Meta approval

Flexible prepaid service plans with agreement

A dedicated Moobig account manager for ongoing support

Talk to us today

Reach your customers anytime, anywhere, with A2P messaging and WhatsApp from one account.

Start your free trial